Prickly Pear FAQ
Got Questions? Find Answers to the Questions We Commonly Hear.
General Wildlife Exclusion
What is wildlife exclusion, and how is it different from pest control?
Wildlife exclusion is the process of humanely removing nuisance animals from a home and permanently sealing the entry points they used to get in, rather than just trapping and releasing an animal that can return or be replaced by another. Pest control targets insects like ants, roaches, and termites, while wildlife exclusion deals with vertebrate animals like raccoons, squirrels, opossums, rats, and bats. Prickly Pear handles both, which means one company can solve a property’s full pest and wildlife picture instead of juggling two vendors.
How do I know if I have a wildlife problem versus a pest problem?
Scratching, thumping, or scurrying sounds in the attic or walls — especially at dawn or dusk — usually indicate wildlife rather than insects, since insects don’t make audible movement noises large enough to hear through drywall. Other wildlife signs include torn attic insulation, chewed wiring, entry holes at the roofline or soffit, and droppings larger than a grain of rice. If you’re unsure, a free inspection can identify the exact species and entry point before any work begins.
How much does wildlife removal cost in Austin?
Wildlife removal cost depends on the species, the number of entry points, and how much is required to seal the home and repair the damage left behind.
Simple single entry point exclusion jobs are lower priced while complex jobs involving multiple sealed entry points, attic sanitation, and damage repair can cost considerably more. Our on-site inspection gives you an exact, itemized number rather than a phone estimate or a number written on a piece of paper. Our pricing is transparent and our recommendations are clear.
Is Prickly Pear Wildlife Removal and Home Services humane?
Yes — our professional wildlife exclusion uses one-way doors and exclusion barriers designed to let animals leave on their own and prevent them from re-entering, rather than harming them. Texas law also protects certain species (see the “is it legal to trap and relocate” question below), so our technicians are trained to handle removals within legal, humane guidelines.
Do you guarantee the animals won't come back?
No, Prickly Pear cannot warranty that an animal will never come back. However, our complete exclusion package is designed to seal all possible entry points and we back that up with our “furever” warranty.
Prickly Pear warranties our work and that animals will not gain entry through the hole we sealed. If an animal does come back into your home, we will inspect to determine how it is coming and going and if it is due to a defect in our work, we will repair that work at no cost. If it is a new spot, we will put together a plan to get the animal out and the new hole sealed.
How long does a wildlife exclusion job take?
Most single-species jobs are completed in two visits the first is for entry point sealing and placing the camera and one-way door. The second is to remove the one-way door, close the final hole, and repair any damage. However, complex removals, multiple animals, mothers and babies, can take more visits. Large jobs involving extensive attic damage or an evolving situation, can result in more visits. All visits are scheduled with a 1 hour arrival window, you receive confirmations and reminders via text. When the technician is on the way you will receive a text notification as well.
Will you repair the damage the animals caused?
Yes — Prickly Pear repairs common wildlife damage including chewed soffit, torn insulation, and compromised roofline entry points as part of the exclusion service. Our field team fabricates and installs galvanized metal soffit repairs to hardened, animal-proof standards rather than patching with materials that can be re-chewed.
Is it legal to trap and relocate wildlife in Texas?
Texas regulates trapping and relocation of nuisance wildlife, and some species (including many bats) are protected under state and federal law with specific seasonal restrictions. Prickly Pear’s wildlife team are trained on these regulations and practices. To maximize humane treatment of the wildlife, minimizing impact Prickly Pear’s first solution is to install a one-way door and let the wildlife continue to exist without relocating.
When trapping is necessary, our team follows the law to ensure the highest success for the animal and the lowest risk to the environment.
What attracts wildlife to a home in the first place?
Easy food sources (trash, pet food, bird feeders, fruit trees), water sources, and accessible shelter (gaps in rooflines, uncapped chimneys, deck and shed voids) are the most common draws. Attics are especially attractive because they’re warm, dry, dark, and largely undisturbed — ideal denning conditions for raccoons, squirrels, and rats.
Do you offer preventive wildlife inspections before there's a problem?
Yes — Prickly Pear’s preventive inspection identifies vulnerable entry points (roofline gaps, vent screens, foundation gaps) before an animal finds them, which is significantly cheaper than remediating an active infestation with attic damage and sanitation needs.
Pricing, Process, and Warranty
How much is a Wildlife Inspection?
We charge a $70 inspection fee, which covers a thorough, top-to-bottom evaluation of your property by an experienced inspector. During our inspection, the inspector will check the roofs, attics, crawlspaces, and exterior entry points. Unlike a quick visual walkthrough, this comprehensive assessment allows us to pinpoint the root cause of the issue and provide you with a detailed, itemized plan to resolve it complete with photos of everything found during the inspection.
What does a wildlife exclusion warranty actually cover?
A wildlife exclusion warranty covers the sealed entry points against re-entry; meaning if an animal gets back in through a warrantied point, remediation is covered without an additional service charge.
Do you work with property managers and HOAs?
Yes — Prickly Pear serves commercial and multi-unit properties including apartment communities and HOA-managed properties, with volume-friendly scheduling and consolidated billing for multi-location accounts.
Do I need to be home for the inspection or service?
For most exterior pest treatment and initial wildlife inspections, being present isn’t required as long as access to the property (gate codes, backyard access) is arranged in advance — interior treatments or attic access typically require someone present or special arrangements to be made.
Commercial Services
Do you provide pest and wildlife services for commercial properties?
Yes — Prickly Pear serves commercial accounts including multi-location retail, hospitality properties, and new residential developments, with recurring service agreements and priority response built for commercial-scale needs rather than single-home service.
What commercial bird mitigation services do you offer?
Commercial bird mitigation includes netting, spike systems, and screening for signage, ledges, loading docks, and rooflines to prevent nesting and droppings accumulation — particularly relevant for hospitality properties where bird activity affects guest experience and building maintenance costs.
Can you set up a standing service agreement for a new development?
Yes — Prickly Pear works with developers and property groups to establish recurring pest and wildlife service agreements covering all phases of a development, including partnerships on future phases as they come online.
Company, Credentials, and Service Area
Is Prickly Pear Licensed and Insured?
Yes, Prickly Pear Wildlife Removal and Home Services is fully licensed by Texas Department of Agriculture to provide general pest control. We are also members of National Wildlife Control Operators Associate, and Texas Pest Control Association carrying insurnace that meets or exceeds state requirements.
What makes Prickly Pear different from national pest control chains?
Prickly Pear combines wildlife exclusion and pest control under one company with genuinely local, Austin-area operators — including a GM with a master’s degree in entomology — rather than routing customers through a national call center to a rotating technician roster. That combination of species-level expertise and full-service capability (pests and wildlife) is uncommon in the local market.
What area(s) do you serve?
Prickly Pear services Travis and Williamson counties including, Austin, Round Rock, Georgetown, Pflugerville, and surrounding area.
Does Prickly Pear have an entomologist?
Stephen Fey is Prickly Pear’s entomologist with a master’s degree in entomology from UT Austin. Combined with 13 years of experience, Stephen’s pest identification and treatment decisions are grounded in formal scientific training rather than generic protocol — a distinction that matters most on harder cases like species misidentification or recurring infestations that didn’t respond to prior treatment from another provider.